Hitting the Target -​The Sweet Spot of Achieving Value & Transformation

  • Published on: 16 February 2018
  • By: Lauren Tennant

Latest research from Quantum Plus shows clients are unanimous in their disappointment with the value brought to them by their supplier’s mid-term.  Once the deal is done the technology transformation (and therefore value) seems to fizzle out rapidly.

In our recent client-side event; The Future of Technology Sourcing, 100% of clients said they saw no innovation and transformation from their incumbent suppliers, what a disappointment!

The Future of Supplier Relationship Management in a Digital and Automated World

  • Published on: 4 February 2018
  • By: Lesley Michaelis

The future of IT delivery in an increasingly digital and automated world will become dependent on highly efficient and flexible sourcing. The model will need to flex over time and adapt to the emerging disruptors in the IT and business environments. This will mean that your Supplier Relationship model will have to adapt to accommodate these changes.

An effective Supplier Relationship model should enable you to:

Estimating Models – Delivering transparency in outsourcing relationships

  • Published on: 28 November 2017
  • By: Lesley Michaelis

It is a common thread to many conversations we have with clients about the frustration in their outsourcing relationships of lack and transparency – the black box concept and how the Suppliers they are working with are reluctant to provide transparency of costings.

This common problem typically relates to a concern regarding overall openness and trust.  This is coupled with changing expectations in the marketplace as to what is “Best in Class” and what clients can expect to be shared and the benefits realised by both parties from an open and transparent relationship.

When Two Tribes go to War

  • Published on: 8 November 2017
  • By: Sadie Hughes

Leading Independent sourcing experts Quantum Plus last week teamed up with the award-winning law firm Berwin Leighton Paisner to share new research and insights into the human mechanisms that lie behind good and bad outsourcing relationships.

Quantum Plus CEO Lauren Tennant presented to an auditorium of attendees from all sides of the fence including the lawyers that are all too often drawn in to settle the wars between two tribes.