Service Integration and Supplier Management
There have been several recent articles charting the effects of new and disruptive technologies on the established IT architecture and strategy. Few, however, have focused on the challenges of the day to day management of such a diverse and continually shifting supplier landscape and the ever increasing complexity of the integration, delivery and management of potential IT suppliers and solutions.
Here are a few of the key factors which are adding disruption and complexity to the challenging task of service integration and supplier management: