Service Integration and Supplier Management

  • Published on: 28 July 2015
  • By: Angela Wyatt

There have been several recent articles charting the effects of new and disruptive technologies on the established IT architecture and strategy. Few, however, have focused on the challenges of the day to day management of such a diverse and continually shifting supplier landscape and the ever increasing complexity of the integration, delivery and management of potential IT suppliers and solutions.

Here are a few of the key factors which are adding disruption and complexity to the challenging task of service integration and supplier management:

Transition projects – why don’t they deliver the benefits?

  • Published on: 20 May 2015
  • By: Senior Consultant

Recently, I’ve been seeing more and more requests to assist with transition projects, resulting in Quantum Plus advisors taking on the role of Quality Assurance (QA) Manager. “A QA Manager on a transition project?” I hear you question, but let me explain further. As with anything handed over to a third party and not checked for quality, without a QA Manager continuously monitoring the transition process, it leaves the project susceptible to overrun, for costs to increase and the possibility that the transition will not deliver the benefits that were initially expected.