Quantum Plus - Your Specialist Independent Sourcing Advisors...

Quantext is Quantum Plus' quarterly industry insight, including our views on sourcing issues and updates on our clients and internal projects.

Introduction – Will the rupee appreciation over the dollar impact you?
ITIL in a cost constrained age – Today, almost any ICT department will be focussed on cost control to some extent or other, and the majority will be under considerable pressure to reduce costs.
How can IT departments react to Economic Slowdown? – You can't read the newspaper or watch TV, click on any business or consumer website and not see the impending financial doom-and-gloom...
Case Study by Gloucestershire Constabulary – Quantum Plus were engaged to undertake a review of internal services provision and ITIL Service Management maturity.
New Recruit to Quantum Plus – A warm welcome to Rob Stocker, Senior Consultant.

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Introduction to Greg Rideout – A warm welcome to our new Director.
Pull Together for Success – When formulating a complex outsourcing agreement, establishing a level of trust between the parties involved is often the key to long-term success.
Somerfield Stores Ltd – IT Outsourcing Case Study.
Software Escrow Services – Safeguarding your business – founded by John Clemmow, an introducton to the services provided.

Back to the Old School - A warm welcome back to John Clemmow
Multisourcing or Back to Basics? - What's the fuss about and haven't we heard it all before?
An extract from "The Road to Successful Multisourcing - The way we see it" - Paula O'Brien shares her views on successful multisourcing.
Multisourcing - Legal Issues - Renzo Marchini from Dechert explains what should be included in the contract to minimise risk.

SMEs and outsourcing – the story begins - Quantum Plus has a long history of successfully helping SMEs.
A few SME outsourcing successes - We describe some of our projects to show the range of outsourcing carried out by SMEs.
Outsourcing on a smaller scale - The time is right for SMEs to reap the benefits.
Delivering IT services to the SME sector - Andrew Vize of Digica shares his views on delivering IT services to the SME sector.
Package Evaluation and Selection - Chris Battersby at Cornwell Management Consultants explains how to ensure reality matches the promise when buying packaged software and services.

NOA Award Winners 2006 – Mapeley and Quantum Plus pick up “Best Use of Outsourcing by an SME”
Multi Sourcing – fad or strategic approach – Nick Davies explores the pros and cons of Multi Sourcing.
An Offshore Experience on board the Arcadia – Quantum Plus will be attending the ITFD in 2007.
Crest on an Outsourcing Wave – Crest Nicholas entered into a relationship with Digica.
What’s in store for HRO in 2006/2007 – Adrian Davis at Ceridian Shares his views on recent developments in the HR outsourcing market, and makes a number of future predictions.
Is 30% Cost Saving always good enough? – Tony Adams explains why 30% cost savings is not always good enough.
Managing Documents and Records Electronically – An overview of Cornwell’s EDRM offering.

Mapeley estates short-listed for CIPS and NOA awards - Quantum Plus announces that customer Mapeley has been short-listed for two awards.
Which sourcing option is best for your organisation? - Dave Rollison explores the choice between using a single service provider or multiple suppliers.
Atos Origin - worldwide IT partner for the Olympic Games 2002-2012 - There's only one chance to get it right - A look behind the scenes at the management side of the Olympic and Paralympic Games.
CIMA and COLT tie the knot - CIMA signs a 3 year contract with COLT telecommunications.
Indian Outsourcing Discovery Tour 2007 - Quantum Plus will host a fact finding trip to India in February 2007.

Quantum Plus' support for the MS Society - How we helped the MS Society to improve the level of service from their outsourcing provider.
Divorce or marriage guidance? - Eleanor Winn explores re-engineering relationships instead of re-procurement.
What the FTSE can learn from No.10 - John Sheridan explores the lessons that could be learned by the private sector from the public sector.
Boiling Point - How utilities can turn the tide of spiralling debt.
Quantum Plus sponsor the SHELL team.

Building upon Strong Foundations - Quantum Plus continues to provide pragmatic outsourcing advice to customer Mapeley.
Freedom of Information Act: Keeping Deals (and Divorce) Private - Recent publicity of an outsourcing deal that went wrong reminds the public sector and those who deal with them how this Act can have an unforeseen impact.
Only a Small Schedule - Nick Davies explores the topic of the Service Level Agreement.
What are ARD, TUPE and OTE? - Your quick guide to what ARD, TUPE and OTE means.
SEI Capability Maturity Model: Is it a critical factor for Offshore Outsourcing? - Jithesh Nair gives a brief introduction into Capability Maturity Model (CMM) and how it helps to ensure quality in outsourcing.
Make up Your Mind UK - A view into the crystal ball - The impact of the demographic shift.

NOA Award Winners - Quantum Plus scoops the NOA Outsourcing Advisor of the Year Award.
Shared Services - John Sheridan takes a look at shared services and the parallels with outsourcing.
Malta - An ideal nearshore outsourcing location.
Be Prepared
Start at the End - Tony Adams focuses on what to do to avoid a sad ending to an outsourcing relationship.
Kingspan Insulated Panels.

ITIL Service Management - A Surprisingly Helpful Framework
Equality and Discrimination - Avoiding Employment Tribunals and Costly Settlements
Supplier Relationships on the Rocks - Vendor Management

Britannia Airways
De La Rue Case Study - Develop outstanding influencing and negotiation skills with Quantum Plus
Outsourcing Maintenance Services for Retail Outlets