Bord Gais Energy was required to formally separate its energy supply and transmission network activities in order to comply with the EU 'Third Directive'. As a part of this, independent operational management structures and business function had to be established for the two parts of the organisation. The approach adopted for IT services was for Bord Gais Energy to procure a managed service for data centre hosting and operations, service desk, deskside support and local office IT services. Quantum Plus was engaged to perform a review and quality assurance role for the procurement process, which was conducted under EU public procurement regulations.
Download full case study hereAs a public sector organisation, English Heritage has to adhere to EU procurement procedures and was advised by its lawyers to follow the Competitive Dialogue procedure for the re-tendering of these services. In the then current economic environment, the achievement of reductions in the cost of these services became increasingly important.
Download full case study hereGloucestershire Constabulary emerged from a period of unprecedented growth and corporate development, facing multiple challenges of the need to control costs within its ICT department while the organisation made rapidly increasing demands for ICT services. Quantum Plus was chosen, because of its experience of both out-sourcing and in-sourcing, and because of the extremely close fit of their standard, flexible “health check” to the review requirements.
Download full case study hereHCS had historically provided their own Information and Communications Technology (ICT) function. A strategic business review had identified the objective to undertake a strategic sourcing review which was completed with Quantum Plus from the outset. Quantum Plus project managed the outsourcing lifecycle up to transition whilst supporting interim ICT management during the same period.
Download full case study hereQuantum Plus initially undertook a health check review of the FM outsourcing arrangements in order to ensure that the MS Society is getting the appropriate value for money and levels of service from their service provider.
Download full case study hereQuantum Plus was selected by ORR at the end of a competitive tender process, as the preferred service provider to develop and deliver an IS sourcing strategy for ORR.
Download full case study hereQuantum Plus was engaged as sourcing advisor throughout the outsourcing of the Council's entire ICT function; approximately £90 million worth of services over 10 years.
Download full case study hereThe National Trust had outgrown its existing front office system and wanted to outsource the implementation a new Customer Relationship Management (CRM) strategy. Going straight to an outsource model for a new system rather than handing over the operation of an existing system presented some unique challenges for the charity.
Download full case study hereQuantum Plus was initially engaged by Wiltshire County Council to undertake a detailed commercial audit under the terms of their infrastructure outsourcing engagement with Steria. This study resulted in numerous recommendations that were accepted and implemented and was accomplished without any damage to the service provider’s relationship.
Download full case study hereLondon South Bank University, University of Exeter and University of Surrey had access to comparison benchmark data, however they were looking for more insight into the cost of service delivery to enable the implementation of a programme of efficiency savings. To support this initiative they turned to Quantum Plus and our innovative ‘market compare’ offering.
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