Enabling Operational Excellence
Quantum Plus has responded to market demands for simple, cost effective benchmarking services by developing a unique approach to IT service performance benchmarking. This service is called Dynamic Benchmarking to distinguish it from the more costly and rigid approaches used by more traditional benchmarking organisations.
How to Benefit from the Dynamic Benchmarking Service
Dynamic Benchmarking is a subscription based service. The client simply inputs their most current data into a pre-formatted model on a monthly basis, submits it electronically and each month a report is produced which compares the client data to the total database from all subscribing clients. Once a Quantum Plus client subscribes to the service a consultant will visit to understand the all important background to the client’s internal and outsourced service contracts, which will be factored into the benchmarking results, and to explain the process to follow in detail along with the reporting services provided.
Quantum Plus’ Unique Expertise
Quantum Plus has intimate knowledge of the outsourcing market through a unique combination of up-to-the minute information sources:
- Outsourcing consulting assignments
- Data from service providers
- The accumulated experience of our own highly specialised consultants
- Knowledge of the many RFP responses per annum produced by vendors for Quantum Plus clients
- Quantum Plus' ongoing market research activities
What Makes Dynamic Benchmarking Different?
Quantum Plus’ Dynamic Benchmarking Service is a unique offering that makes extensive use of our specialist Sourcing expertise, dynamic knowledge and market information. It is an invaluable tool to support service reporting, current or future supplier negotiation and trend analysis.
Dynamic Benchmarking is different in that it is not abstract or research led, but is driven by the data provided monthly by Quantum Plus clients who subscribe to the service. It therefore provides a real time source of data with the benefit of interpretation and normalisation by consultants with specific knowledge of both the end-client and service provider aspects of outsourcing.
Our Dynamic Benchmarking service is a simple, cost effective and proven opportunity for the client to compare the performance and cost of their services against the latest data in the market.
For further information on this service, please call us on 01789 201630 or send an email to
Whether it is Outsourcing or Insourcing, we will add value to you and your business.
|
